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The Condolences Section

How to Send an Online Condolence

We understand that it is not always possible to attend to the funeral home and pay your respects to the deceased or their surviving families. Our on-line condolences feature allows you to let the family know you are with them in thought, and to have the opportunity to share those feelings and special thoughts about the deceased with the family.

We are proud to offer this service to the families we serve. You may choose to send an Online Condolence in memories of a loved one, with our 'Send Condolences' option.

Our Online Condolences Form makes placing a condolence very convenient to family and friends of the deceased who are unable to express their thoughts in person. Once you chose to place an Online Condolence, you will be required to complete a series of 7 steps to send a condolence.

Below is a step-by-step guide to sending your condolence.

Step #1 - Select the name of the deceased to whom you wish to send a condolence from the Online Tributes section of the website. This will open their Book of Memories.

Step #2 - Navigate to the 'Service Details / Tributes' tab from the bottom of the Book of Memories.

Step #3 - Select 'Send Condolences' from the menu item "Condolences & Tributes", as shown below.

Step #4 - Once you choose to send a condolence, our Online Condolence Form will appear. Please enter your name, your email address, and enter your condolence message in the fields provided. You may request that your email be kept private and only accessible to the family. This  can be done by checking the appropriate box.

Step #5 -  Once you have finished entering your information in the appropriate fields, select 'Preview' to continue to the next screen. At this time you may edit your name and email address. You may wish to edit your condolences, to do this, simply enter any additional words, or edit the current condolence by moving your mouse into the field, clicking once to allow you to type in the field selected.
You may use the 'Spell Check' to ensure that proper grammar was used.
To preview your message again, select 'Preview Again'. If you are satisfied with your condolence message, select 'Send Condolence'.

Step #6 - After send your condolence, a Comments and Suggestions form will appear, for you to contribute your thoughts and suggestions to the Crowe's Mortuary and Crematory, on this service or other services we provide. Please enter those comments or suggestions in the window field provided. If you choose not to send us a message, simple select 'Send Comments or Continue' to complete the process.

Step #7 - Once you have completed the process, you will be able to view the condolence you sent. From this final screen you will be able to: 'hide my email address' | 'make my condolence private' | 'modify my condolence' | 'remove my condolence' as shown below.  


 
This completes the process to 'Send an Online Condolences.

Book of Memories

The pinnacle of memorialization, any family member or friends can take advantage of this free services by creating an account and a book to memorialize their loved one.

Immediate Need

If you have immediate need of our services, we're available for you 24 hours a day.

Obituaries & Tributes

It is not always possible to pay respects in person, so we hope that this small token will help.

Pre-Arrangement

Dying is one of the few events in life that's certain to occur, yet one we rarely plan for. Should we spend more time preparing for a two week vacation than we do our last days on Earth?

Expressions of Sympathy

It can be difficult to find the right words, so we have hand-picked a collection of sympathy and remembrance gifts that will be cherished.

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It's hard to know what to say when someone experiences loss. Our free weekly newsletter provides insights, quotes and messages on how to help during the first year.

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Proudly Serving the Communities of Rutherfordton, Spindale, Forest City, Lake Lure, Bostic, Ellenboro, Cliffside, Henreitta, Caroleen, Harris, Chimney Rock, Bill's Creek, Mill Spring, Columbus, Tryon, Gilkey, TIEC, Tri-city, Marion, and Shelby
828-286-2304 Crowes Mortuary and Crematory | 118 US Highway 74A | Rutherfordton, NC 28139 | Fax: 828-286-2305 | Email: services@crowemortuary.com 828-286-2304 Crowes Mortuary and Crematory | 118 US Highway 74A | Rutherfordton, NC 28139 | Fax: 828-286-2305 | Email: services@crowemortuary.com 828-286-2304 Crowes Mortuary and Crematory | 118 US Highway 74A | Rutherfordton, NC 28139 | Fax: 828-286-2305 | Email: services@crowemortuary.com 828-286-2304 Crowes Mortuary and Crematory | 118 US Highway 74A | Rutherfordton, NC 28139 | Fax: 828-286-2305 | Email: services@crowemortuary.com 828-286-2304 Crowes Mortuary and Crematory | 118 US Highway 74A | Rutherfordton, NC 28139 | Fax: 828-286-2305 | Email: services@crowemortuary.com